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FAQ
Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent technical support, premium license holders receive priority assistance.
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Do you offer phone support?
Currently, we primarily offer support via email and live chat. Phone support is available for enterprise customers and can be arranged upon request.
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What information should I include in my support request?
Please include your license key, website URL, a detailed description of the issue, screenshots if applicable, and any error messages you're seeing. This helps us assist you faster.
