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FAQ
How quickly will I get a response?
We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent technical support, premium license holders receive priority assistance.
Do you offer phone support?
Currently, we primarily offer support via email and live chat. Phone support is available for enterprise customers and can be arranged upon request.
What information should I include in my support request?
Please include your license key, website URL, a detailed description of the issue, screenshots if applicable, and any error messages you're seeing. This helps us assist you faster.