Your privacy matters to us. This page outlines how Relayout handles your data, keeps it secure, and ensures transparency in every product and service we offer.
Relayout (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use any of our products, websites, or services — including but not limited to Relayout Widgets, Plugins, Templates, SaaS Platforms, and Marketing Tools (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, billing address, company name, and contact details. Payment details (processed securely via third-party providers). Account login credentials (if applicable).
Technical Information: IP address, browser type, operating system, and device identifiers. Usage data such as plugin activations, updates, and diagnostic reports. Website and plugin version information (for compatibility and updates).
Communication Data: Support inquiries, feedback forms, and feature requests. Preferences for email notifications and updates.
2. How We Use Your Information
We use collected data to provide and maintain our products and services, manage licenses, subscriptions, and renewals, deliver updates, process payments, offer customer support, improve user experience, and send product announcements or important notices. You can unsubscribe from communications anytime.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our processing of your personal data is based on contractual necessity, legitimate interest, consent, and legal obligations.
4. How We Share Information
We do not sell, rent, or trade your personal data. We may share information only with payment gateways (e.g., Stripe, PayPal), email service providers, analytics tools, and third-party integrations you enable (e.g., Elementor, WooCommerce). All partners comply with data protection laws.
5. International Data Transfers
Your information may be transferred and stored on servers outside your country (including the U.S. and India). We ensure adequate protection through secure encryption and standard contractual clauses.
6. Data Retention
We retain personal data as long as necessary to provide services, comply with laws, or resolve disputes. Inactive accounts and trial data may be deleted after a reasonable period.
7. Data Security
We implement security measures such as SSL encryption, secure authentication, regular vulnerability assessments, and limited internal access. However, no system is 100% secure, and users share data at their own risk.
8. Your Rights
Depending on your location, you have the right to access, correct, or delete your data, withdraw consent, request data portability, or object to marketing. To exercise your rights, contact us at privacy@relayout.io.
9. Cookies and Tracking
We use cookies to improve functionality and analyze site usage. You can control cookies through browser settings, but disabling them may affect features.
10. Children’s Privacy
Our Services are intended for users aged 16 and above. We do not knowingly collect data from children. If such data is found, it will be deleted promptly.
11. Your Data Rights by Region
GDPR (Europe): You may lodge a complaint with your Data Protection Authority.
CCPA (California): You can request disclosure or deletion of your data. We do not sell personal data.
DPDP (India): You may request access or correction of your data and withdraw consent via email.
12. Updates to This Policy
We may revise this policy from time to time. Any updates will be posted on our website with a new “Last Updated” date. Continued use of our Services means you accept the revised terms.
13. Contact Us
If you have any questions about this Privacy Policy or data protection practices, contact us:
RelayoutÂ
Email: support@relayout.in
Website: https://www.relayout.in